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AP130 already onboarded on unlicensed account

AP130 already onboarded on unlicensed account

obozetie
New Contributor

Hi,

My AP130 (S/N 01301607152458) is already onboarded on an unlicensed Hivemanager NG account used for training - and I can’t access it anymore.

Any chance you can clear the old record so that I can add to my new ExtremeCloud IQ Connect account?

Thanks!

Olivier 

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hi Olivier, thank you for providing that serial number. That device should now be free to add to your inventory. Is there anything else I can help you with?

View solution in original post

3 REPLIES 3

SamPirok
Community Manager Community Manager
Community Manager

I would recommend upgrading to 10.0r7 for the AP 130 to make sure you have the latest bug fixes and feature updates. 

obozetie
New Contributor

Thank you Sam, the device is in my inventory.

Regarding the OS version, the AP is 6.5.6.0 which seems to be supported by ExtremeCloud IQ Connect. Is this the recommended stable version for this device which will be used sandalone for now?

Thanks,

Olivier

SamPirok
Community Manager Community Manager
Community Manager

Hi Olivier, thank you for providing that serial number. That device should now be free to add to your inventory. Is there anything else I can help you with?

GTM-P2G8KFN