05-14-2019 02:10 PM
Hi, i got 2 AP230.
Current Hiveos Vision :6.4r1e
Device Update Failed in Hivemanager(NG) :
"The Aerohive device was unable to save the image to flash memory..."
Could you please send me the available firmware for AP230 ?
Thank you.
Solved! Go to Solution.
05-14-2019 07:10 PM
You'll need to upgrade to 6.5r3 at minimum to manage the device in HiveManager. I've emailed you directly with the files you'll need and a guide on how to update the firmware via the Web UI. Please let me know if you have any further issues getting your devices updated.
07-23-2020 08:10 PM
06-15-2020 06:28 PM
Hi Samantha,
I don't know if this is the right way to ask my question, because I'm talking about a AP130. If not, my apologies.
I have a AP130 (4x), all of them are running 6.5r1b and I can't seem to upgrade them to the latest version using the Extremecloudiq manager. The error message:
"The Aerohive device was unable to save the image to flash memory..."
It looks like the firmware of these Aerohives are too outdated to communicate properly with Extremecloudiq. Is it possible for you to send me the firmware file to upgrade this AP?
With kind regards,
Nick
06-09-2020 08:48 PM
Hi Samantha,
I have a AP130 (6.5r4) and AP230 (6.4r1a) that currently won't update to the latest version available; Device Update Failed. Is it possible for you to send me the firmware files as well? Thank you in advance!
Kind Regards,
Peter
05-14-2020 03:06 PM
Hi Sam,
Is it possible for you to send me the firmware files as well? I have APs that need to be upgraded. thank you