AP230:Device Update Failed.

[mei8hty]

Hi, i got 2 AP230.

Current Hiveos Vision :6.4r1e

Device Update Failed in Hivemanager(NG) :

"The Aerohive device was unable to save the image to flash memory..."

Could you please send me the available firmware for AP230 ?

Thank you.

[samantha_lynn]

Hi Barath, I've emailed you the firmware files you requested, and a guide that reviews how to update the devices through their Web UI. Please let me know if you have any trouble updating the firmware on your devices moving forward.

[bkr22r]

Hello Sam,

I am new to Areohive trying to setup a AP230 , I am having the same issue as the other user when I am updating firmware and new network policies with OS 6.4r1, could you please help me with the files ?

Thanks

Barath

[samantha_lynn]

Hi Grant, I've sent you the firmware files you'll need and the guide for updating via the APs Web UI. Please let me know if you have any issues getting your APs firmware updated with those files.

[grant_edwards1]

Hi Sam i dropped you a email, I think i am having the same issue with 6.4r1e, could you please email me the file?

Many Thanks Grant

[samantha_lynn · Accepted solution]

You'll need to upgrade to 6.5r3 at minimum to manage the device in HiveManager. I've emailed you directly with the files you'll need and a guide on how to update the firmware via the Web UI. Please let me know if you have any further issues getting your devices updated.