AP370 - 6.5r9 unreliability; be warned, and anyone else have issues?

[network-admin]

Since the updating HiveOS on AP370s (i.e. 6.5r8a/b) to patch the KrackAttack vulnerability, our AP370s have been prone to refusing clients. As far as I could see this happens when they are under load , anecdotally 40-50 clients but no proof.

The fix tends to be to reboot, quite often I've had to fully power off.

I just upgraded half a dozen APs to 6.5r9, one of them stopped advertising and couldn't be seen in Wifi Explorer. I tried reboots, hard boot and full config restore, in the end I downgraded to 6.5r7 and it started working.

I've logged an e-mail with Aerohive support asking them to submit a bug report, thought I'd post here in case anyone else suffers similar issues.

We are toying with changing manufacturers, the AP370s have been the source of a lot of problems .

[zqwang · Accepted solution]

Hi Mike,

HOS 6.5r9a has just been released and it’s available on the Cloud HMNG EMEA and NA instances now. The Cloud HMNG APAC/ANZA instances will be upgraded for this tonight as well. See the linked HOS 6.5r9a release notes below. Hope this helps.

http://docs.aerohive.com/330000/docs/help/english/documentation/6.5r9a_HiveOS_ReleaseNotes.pdf

Paul

[msoldner]

@Nick Lowe​ - Sorry to keep piling on you and this thread - is the Bonjour issue the only large known issue? It thankfully fixes a CWP issue that was holding us up from doing something but I've been told to wait for 6.5r9a for production. I only see 6.5r9 in NG at the moment though. Thanks!

[dan11]

@Nick Lowe​ Nick, what are the bonjour cli commands you referred to? I'm having some issues with apple tvs not showing up on the same vlan for some devices.

[nlowe]

Hi Mike,

Slight change of plan, we are going to make HiveOS 6.5r9a available in Cloud HMNG in a couple of days time.

Cheers,

Nick