AP370 - 6.5r9 unreliability; be warned, and anyone else have issues?

[network-admin]

Since the updating HiveOS on AP370s (i.e. 6.5r8a/b) to patch the KrackAttack vulnerability, our AP370s have been prone to refusing clients. As far as I could see this happens when they are under load , anecdotally 40-50 clients but no proof.

The fix tends to be to reboot, quite often I've had to fully power off.

I just upgraded half a dozen APs to 6.5r9, one of them stopped advertising and couldn't be seen in Wifi Explorer. I tried reboots, hard boot and full config restore, in the end I downgraded to 6.5r7 and it started working.

I've logged an e-mail with Aerohive support asking them to submit a bug report, thought I'd post here in case anyone else suffers similar issues.

We are toying with changing manufacturers, the AP370s have been the source of a lot of problems .

[msoldner]

Hey @Nick Lowe​  - you happen to have an update on this and HMNG? I have an open case that and a fix is (hopefully / supposed) to be in it.

Thanks!

[jnesci]

What version of HM Classic are you running?

I recently upgraded my HM to 8.2r1 and noticed an issue with AP370's running 6.5r8b not allowing client connections. I then upgraded a couple 370's to 6.5r9 and it seems to have resolved my problem.

[nlowe]

Hi Shane,

I see that your support case is now reopened.

Please work with the support engineer via that case so that your issue can be investigated.

Thanks,

Nick

[nlowe]

Hi Mike,

HiveOS 6.5r9 is not expected to appear until the HMNG release due on-or-around the 23rd April.

Thanks,

Nick

[msoldner]

Has this even shown up in NG for any of you yet? I know it dropped by I still show 6.5r8b as golden and 6.5r9 isn't even an option for me to manually select.