12-25-2019 07:03 PM
01-13-2020 04:22 PM
Thank you, Sam
01-13-2020 12:36 PM
Thank you for that serial number. If you'd like to remove your comment so the serial number is not on the community any longer, please feel free or let me know and I can do that for you.
I would usually be able to free this device up for you myself, but there is an issue currently preventing me from doing that for you myself. I opened a courtesy support case for you and filed an internal ticket to have that device freed up. I'll update you via the support case as soon as I hear this is complete.
01-10-2020 09:28 PM
If you would like to email that serial number directly to me at communityhelp@aerohive.com, I can get that device freed up for you.
01-10-2020 09:10 PM