Cannot update AP120 to latest vesrion 6,5x, first need to update to other version 6,4x (current version is

[johan]

I have 2 AP120's in my cloudmanager, all are on version; 6.2r1c

Device are trying to update, but it fails always.

Apparantly my version is too old to update to the latest version, 6.5x at once. If i read all the forums, people with the same issue say it works only when you first update to 6.4x or so,

I cannot find or download this firmware, can someone provide it to me, please?

Best regards Johan

[SamPirok]

Hello Dafyddhirst, my apologies for the wait, I’ve emailed you the firmware files you’ll need to get your AP 120 and 350 up and running in Extreme Cloud IQ. Please let me know if you need anything else. 

[dafyddhirst]

is this something @samantha.lynn you may be able to help me with?

Thanks

[dafyddhirst]

I'm having the same issue with 2 ap 120s and an ap 350  all stuck on 6.1.6.0(6.1r6)

Ive just got them on the extreme iq platform but can't get them to upgrade. 

I think I'll have to upgrade manually by tftp but not sure what sub versions I'll have to upgrade to to get to latest. Thanks

[divadiow]

awesome thank you