03-11-2020 06:36 PM
03-12-2020 02:15 PM
Would you be able to run a vlan probe on the CLI of the AP to see if we get a response from the DHCP servers?
This guide reviews how to get to the CLI of the AP:https://thehivecommunity.aerohive.com/s/article/How-to-SSH-in-to-a-device-using-PuTTY
The command you want to run for a VLAN probe is "int mgt0 dhcp-probe vlan-range #" without the quotations and replacing the # with the VLAN ID you are using currently. For example, to run a VLAN probe on VLAN 2, the command would be: int mgt0 dhcp-probe vlan-range 2