Clients connected to AP doesn't get an IP address

[jesper_frydenre]

Hi,

I have a couple of access points where clients doesn't get an IP address. When first configured, a couple of clients shortly gets an IP address, but is dropped again. The following clients that tries to logon can't obtain a IP address. The config on switchports is exactly the same as for a AP where it works.

I can see in the client monitor that a DHCP:

02-11-2018 10:41:40 AM  605718EB3930  08EA447E3D96  AH-7e3d80       INFO    (978)station sent out DHCP DISCOVER message

02-11-2018 10:41:45 AM  605718EB3930  08EA447E3D96  AH-7e3d80       INFO    (979)station sent out DHCP DISCOVER message

02-11-2018 10:41:53 AM  605718EB3930  08EA447E3D96  AH-7e3d80       INFO    (980)station sent out DHCP DISCOVER message

No IP address is obtained and I can figure out why.

Any good ideas?

[dsouri]

Hi Jesper,

What vLAN is the device being tagged with?

What vLANs are open at the ports?

Is there a DHCP Server Listening?

You can use the Tools -> vLAN Probe to identify if a vLAN has DHCP server listening,

Hope this helps, 

David Souri

HiveCommunity Moderator