Configuration on the CAPWAP client was rolled back

[gavino_casu]

Hello,

I have got a problem with an AP250.

When I try to Update the config I get two messages in the log of the device:

1. The configuration on the CAPWAP client was rolled back to an earlier version.
2. Default DTLS passphrase is in use. Push a complete config to update the passphrase automatically, or set it manually and push a complete or delta config.

I tried to hard reset the device through cli, which reseted the AP, but sending the config again did not work.

Even deleting the device from the hive did not work.

What can I do with the device?

Best regards

Gavino

[gavino_casu]

I will check this and report as soon as possible.

[samantha_lynn]

Thank you for that data. Can you confirm the port this AP is connected to is set up properly (access if we're only using one VLAN, trunk if we're using multiple VLANs)? Also are we setting a static IP on this AP, or changing the management VLAN with this update?

[gavino_casu]

The firmware version is HiveOS 8.2r6.228034.

The app version is ver 5.3.4.

[gavino_casu]

I activated the debugmode through ssh,

took the data through the hive interface

and sent them to you.