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Connection issues with latest firmware 8.4r10a on AP130

Connection issues with latest firmware 8.4r10a on AP130

AnonymousM
Valued Contributor II

‎03-15-2019 01:38 PM

I just upgraded the firmware to the latest 8.4r10a on an AP130. The AP did not change its position and the connection has been quite good in the areas I'm in.

 

As for now, I'm experiencing lots of disconnects on some devices like a Google Pixel 2 and an Amazon FireTablet. After the Pixel 2 reconnects, it states that there is no Internet connection via the AP and thus disconnects quite fast. Another device (a laptop) is in the same location and has no packet losses.

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6 REPLIES 6

florian_maier3
New Contributor

‎04-08-2019 11:27 AM

Matthias was the issue resolved with 8.2r5?

 

I'm experiencing exactly the same but with 8.4r4. Affected devices are Samsung Galaxy and IPhones, notebooks work without issues,

As advised by Sam I'll test with 8.2r5 now.

 

 

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samantha_lynn
Esteemed Contributor III

‎03-15-2019 02:17 PM

Would you be able to switch to 8.2r5 to see if this resolves the issue? The 8.4r10 release is the feature release, but 8.2r5 is recommended for that version and will be more stable. You can always check the recommended version and the latest version for each model here: https://thehivecommunity.aerohive.com/s/question/0D50c00005jmpq9CAA/aerohive-hiveos-access-point-mat...

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