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Want to swap from Hive Manager to Connect, need to free an AP or a temporary license to do it myself

Want to swap from Hive Manager to Connect, need to free an AP or a temporary license to do it myself

alexandre_baud1
New Contributor

Hi, i use AP230 at home and my license has expired, so i can t free the AP (SN:02301407171174) to add it in my new connect account.

 

Coud you do it for me or give me a temporary license ?

 

Regards,

 

Alexandre

3 REPLIES 3

AnonymousM
Valued Contributor II

i have this issue too, as i know the ap default have select license, if i add the ap that i should config it .

alexandre_baud1
New Contributor

I can t create case to decommission.

 

So i am still stuck with my AP.

 

Is there someone who could help me with this ?

 

Regards,

 

Alexandre

sllim126
New Contributor

If you contact support, they will decommission the AP for you

GTM-P2G8KFN