cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Device already onboarded on unlicensed account

Device already onboarded on unlicensed account

AnonymousM
Valued Contributor II

Hello.

 

I have this device (01221704031446) on a unlicensed account, i was no able to remove before the license expired. ĀæIs there another way to get this serial number removed?

 

Thank you.

1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

Hello, thanks for reaching out. I've cleared out the conflicting record for you, so you should be able to add it to the new account at this time.

View solution in original post

5 REPLIES 5

samantha_lynn
Esteemed Contributor III

Hello, thanks for reaching out. I've cleared out the conflicting record for you, so you should be able to add it to the new account at this time.

GTM-P2G8KFN