Device already onboarded on unlicensed account

[AnonymousM]

Hello.

I have this device (01221704031446) on a unlicensed account, i was no able to remove before the license expired. ¿Is there another way to get this serial number removed?

Thank you.

[samantha_lynn · Accepted solution]

Hello, thanks for reaching out. I've cleared out the conflicting record for you, so you should be able to add it to the new account at this time.