Device Update failed error on multiple access points

[jurgen]

We've tried to update some AP-121 to the latest version of HiveOS, but the update fails and we receive the following error: "Device update Failed".

Rebooting and pushing a complete configuration before update, doesn't solve the issue.

[techfourk]

Hi @Sam Pirok​, I have an AeroHive AP170 on the 6.2r1b firmware, and I am also having issues with updating it to the latest version. Could I please get a copy of some of the older firmwares to perform multiple upgrades to reach the latest one. Thanks, Rahul.

[samantha_lynn]

Sorry about that, I've sent a new link, can you let me know if that one works for you?

[b1h_ah]

Thanks for the email, but the AP370 firmware may only have been partially downloaded (.crdownload file). Could you please re-upload it?

[samantha_lynn]

Hi @Bill He​ , I have emailed you those filed directly. Please let me know if I can help with anything else.

[b1h_ah]

I am also having the same issue for my AP170 and AP370, may I request the latest images so I can also try to flash them via the AP's web GUI? Thanks.