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Due to a lot of staff changes we no longer know who our Super Admin is. How do we find out that information?

Due to a lot of staff changes we no longer know who our Super Admin is. How do we find out that information?

john_walker
New Contributor
Due to a lot of staff changes we no longer know who our Super Admin is. How do we find out that information?
1 REPLY 1

samantha_lynn
Esteemed Contributor III

If you're referring to users who can see all cases within the account rather than only cases made in their name, your account currently does not have a super admin. If you'd like me to change one of the currently contacts to a super admin, please let me know and we'll take care of that for you. If you're asking who the default admin in your HiveManager is, if you can provide a VHM ID (Global Settings> VHM Management), I can tell you who the super admin is for that VHM. If you'd rather share the VHM ID with me directly, my email is communityhelp@aerohive.com.

GTM-P2G8KFN