Error: The device appears to be in use by another VIQ

[Ruud74]

Hi Community,

I wanted to register my Aerohive AP230 on ExtremeCloudIQ, but I get the error:

“The device appears to be in use by another VIQ.”

Can you please support me? (my S/N: 02301403250149)

Many thanks in advance.

Best regards,
Michael

[SamPirok]

Hi Michael, thank you for reaching out. That device should be free now, please let me know if you have any further trouble adding it to your inventory.