Error when adding devices to HiveManager NG.

[nocdl]

Hello,

I'm getting following error when trying to add devices to HiveManager NG:

"Exceeded maximum number of onboarded devices."

I have 50 devices licensed and only 6 already added and managed from HiveManager so I assume that it is not an issue with the number of devices. I only can add five devices more, when I enter the S/N of a sixth device, I get the error.

Thanks.

[samantha_lynn]

Thank you for that screen shot. That looks like it's going to be a bug, you'd want to file a support case with your partner so we can troubleshoot this with you.

[nocdl]

Hello,

I just sent you an email with the screenshot requested.

Thanks,

Luis.

[samantha_lynn]

Could you click on the silhouette icon in the top right hand corner of the HiveManager GUI> Global Settings> License management and send me a screen shot of the entire page you see here? If you'd like to send this to me directly, my email is communityhelp@aerohive.com.