Hello, How to upgrade the licence from 11.26.3.6 to 12.8 ? I can't apply my actual licence key to the new Hive Manager deployment. My licence key is always supported. Thanks for your help !

[support18]

Hello, How to upgrade the licence from 11.26.3.6 to 12.8 ? I can't apply my actual licence key to the new Hive Manager deployment. My licence key is always supported. Thanks for your help !

[support18]

Please find the licence support information

[support18]

Hello,

Please find the screenshot.

Thanks for your help

[samantha_lynn]

Licenses aren't tied to any particular version. Could you elaborate or share a screen shot of what you are seeing when you try to apply the key to the new HiveManager? You likely need the key reinitialized, which I can do for you if you email it to me at communityhelp@aerohive.com.