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Hello, How to upgrade the licence from 11.26.3.6 to 12.8 ? I can't apply my actual licence key to the new Hive Manager deployment. My licence key is always supported. Thanks for your help !

Hello, How to upgrade the licence from 11.26.3.6 to 12.8 ? I can't apply my actual licence key to the new Hive Manager deployment. My licence key is always supported. Thanks for your help !

support18
New Contributor
Hello, How to upgrade the licence from 11.26.3.6 to 12.8 ? I can't apply my actual licence key to the new Hive Manager deployment. My licence key is always supported. Thanks for your help !
12 REPLIES 12

samantha_lynn
Esteemed Contributor III

Thank you for that key, I've reinitialized it for you. Please let me know if I can help with anything else.

support18
New Contributor

Hello Sam,

 

I sent you an email to reinitialize my key.

 

Thanks for your help.

samantha_lynn
Esteemed Contributor III

You'd want us to reinitialize it as well when you are ready to make the move over, so there is no conflict on our servers.

support18
New Contributor

Got It !

 

Could you confirm if my current key is operable for the new Hive Manager if i remove the key from my current aerohive ?

 

Or do we need to reinitialize the key ?

GTM-P2G8KFN