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Hello, How to upgrade the licence from 11.26.3.6 to 12.8 ? I can't apply my actual licence key to the new Hive Manager deployment. My licence key is always supported. Thanks for your help !

Hello, How to upgrade the licence from 11.26.3.6 to 12.8 ? I can't apply my actual licence key to the new Hive Manager deployment. My licence key is always supported. Thanks for your help !

support18
New Contributor
Hello, How to upgrade the licence from 11.26.3.6 to 12.8 ? I can't apply my actual licence key to the new Hive Manager deployment. My licence key is always supported. Thanks for your help !
12 REPLIES 12

support18
New Contributor

Please find the licence support information

support18
New Contributor

Hello,

 

Please find the screenshot.

 

Thanks for your help

samantha_lynn
Esteemed Contributor III

Licenses aren't tied to any particular version. Could you elaborate or share a screen shot of what you are seeing when you try to apply the key to the new HiveManager? You likely need the key reinitialized, which I can do for you if you email it to me at communityhelp@aerohive.com.

GTM-P2G8KFN