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Hello, I have an AP230 running 6.4r1d that is unable to update to any current code. I can attach the device to HiveManager, but cannot successfully update the OS. The error being returned in HiveManager is "Failed Device Update".

Hello, I have an AP230 running 6.4r1d that is unable to update to any current code. I can attach the device to HiveManager, but cannot successfully update the OS. The error being returned in HiveManager is "Failed Device Update".

christopher_bud
New Contributor

‎05-22-2019 05:35 PM

Hello, I have an AP230 running 6.4r1d that is unable to update to any current code. I can attach the device to HiveManager, but cannot successfully update the OS. The error being returned in HiveManager is "Failed Device Update".
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6 REPLIES 6

christopher_bud
New Contributor

‎05-24-2019 04:28 AM

Sam,

 

You were right! Thank you for the quick response and easy solution.

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samantha_lynn
Esteemed Contributor III

‎05-22-2019 09:25 PM

Hello, you'll need to get the AP up to 6.5r3 in order to manage it with the HiveManager. I've emailed you directly with the firmware file you'll need, as well as a guide that reviews how to update firmware via the Web UI of the AP. Please let me know if you have any issues with updating the device.

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GTM-P2G8KFN