cancel
Showing results for 
Search instead for 
Did you mean: 

Hello, I have an AP230 running 6.4r1d that is unable to update to any current code. I can attach the device to HiveManager, but cannot successfully update the OS. The error being returned in HiveManager is "Failed Device Update".

Hello, I have an AP230 running 6.4r1d that is unable to update to any current code. I can attach the device to HiveManager, but cannot successfully update the OS. The error being returned in HiveManager is "Failed Device Update".

christopher_bud
New Contributor
Hello, I have an AP230 running 6.4r1d that is unable to update to any current code. I can attach the device to HiveManager, but cannot successfully update the OS. The error being returned in HiveManager is "Failed Device Update".
6 REPLIES 6

christopher_bud
New Contributor

Sam,

 

You were right! Thank you for the quick response and easy solution.

samantha_lynn
Esteemed Contributor III

Hello, you'll need to get the AP up to 6.5r3 in order to manage it with the HiveManager. I've emailed you directly with the firmware file you'll need, as well as a guide that reviews how to update firmware via the Web UI of the AP. Please let me know if you have any issues with updating the device.

GTM-P2G8KFN