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Hi, I don't have access to create cases. How to open DOA request? We sold AP which doesn't work

Hi, I don't have access to create cases. How to open DOA request? We sold AP which doesn't work

wojciech_wojtyl
New Contributor

‎07-24-2019 07:35 AM

Hi, I don't have access to create cases. How to open DOA request? We sold AP which doesn't work
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1 REPLY 1

samantha_lynn
Esteemed Contributor III

‎07-24-2019 12:38 PM

Hi, could you see if you have case creation access now? If you don't, you'd want to email partners@aerohive.com to request case creation access be enabled.

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GTM-P2G8KFN