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Hi, We are using HM version 19.5.1.7-NGVA on prem. Since a week, we have the problem that the System Service “Elasticsearch” is not running.

Hi, We are using HM version 19.5.1.7-NGVA on prem. Since a week, we have the problem that the System Service “Elasticsearch” is not running.

it_admin
New Contributor

‎07-29-2019 10:18 AM

Hi, We are using HM version 19.5.1.7-NGVA on prem. Since a week, we have the problem that the System Service “Elasticsearch” is not running.
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9 REPLIES 9

it_admin
New Contributor

‎08-19-2019 01:49 PM

Hi Detlev,

Unfortunately, I do not know exactly what they did.

They increased the memory settings for the elasticsearch.

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dweide
New Contributor

‎08-16-2019 02:12 PM

We have the same problem, elsticsearch stops after a short time.

Can you please share details on the solution that solved the problem for you?

Thanks!

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rpjunior
New Contributor

‎08-13-2019 01:49 PM

Great news. I will talk with my local suport to open a ticket with them. Thank you!

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it_admin
New Contributor

‎08-13-2019 01:38 PM

Hi Rudiberto,

the Aerohive support solved the issue.

They have to go on the console and changed the memory settings for the elasticsearch.

For me it is working now for the last 3 days.

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GTM-P2G8KFN