Hi, We are using HM version 19.5.1.7-NGVA on prem. Since a week, we have the problem that the System Service “Elasticsearch” is not running.

[it_admin]

Hi, We are using HM version 19.5.1.7-NGVA on prem. Since a week, we have the problem that the System Service “Elasticsearch” is not running.

[it_admin]

Hi Detlev,

Unfortunately, I do not know exactly what they did.

They increased the memory settings for the elasticsearch.

[dweide]

We have the same problem, elsticsearch stops after a short time.

Can you please share details on the solution that solved the problem for you?

Thanks!

[rpjunior]

Great news. I will talk with my local suport to open a ticket with them. Thank you!

[it_admin]

Hi Rudiberto,

the Aerohive support solved the issue.

They have to go on the console and changed the memory settings for the elasticsearch.

For me it is working now for the last 3 days.