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Hivemanager NG I'm getting the attached error message. How do I remove the existing sessions ?

Hivemanager NG I'm getting the attached error message. How do I remove the existing sessions ?

mali
New Contributor III

‎05-01-2019 06:01 PM

Hivemanager NG I'm getting the attached error message. How do I remove the existing sessions ?
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6 REPLIES 6

mali
New Contributor III

‎05-02-2019 03:09 PM

Thank you, I will try the ticket route.

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samantha_lynn
Esteemed Contributor III

‎05-02-2019 09:46 AM

That sounds like an issue our engineering team needs to take a look at. Would you be able to open a technical support case for this issue?

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mali
New Contributor III

‎05-01-2019 09:16 PM

No it says "No client is currently open"

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samantha_lynn
Esteemed Contributor III

‎05-01-2019 07:40 PM

Thank you for letting me know. If you go to Tools> Diagnosis (subtab under Tools), do you see any active sessions listed?

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