08-04-2018 07:25 PM
Solved! Go to Solution.
08-06-2018 02:12 PM
If you can email me the serial number of the device in question at communityhelp@aerohive.com, I will get that freed up for you so you can add it to your new Connect instance.
10-24-2018 04:01 PM
Hi there Sam!
I also had the same issue regarding I did not delete the AP device before my license expired. Can you help me free that up for me as well? I can just email straight to communityhelp@aerohive.com right? Thank you!
08-06-2018 04:58 PM
Thanks Mark, I've removed it from the redirector, so you should be good to go now!
08-06-2018 04:28 PM
Thanks Sam! Sent the serial number just now....
08-06-2018 02:12 PM
If you can email me the serial number of the device in question at communityhelp@aerohive.com, I will get that freed up for you so you can add it to your new Connect instance.