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How do I prevent the Aerohive App from resetting to the user authentication screen?

How do I prevent the Aerohive App from resetting to the user authentication screen?

daniel_fong
New Contributor

We have an iPad kiosk using the Aerohive app. We have it locked down using Guided Access mode. Usually every week, I have to authentic ate with my credentials on the iPad to start the Guest WiFi registration screen. How do I prevent this from happening?

3 REPLIES 3

samantha_lynn
Esteemed Contributor III

I'm sorry for the delay here, I've been asking around to make sure but unfortunately we do not have a way for you to edit the app at the moment.

daniel_fong
New Contributor

Thank you for responding back to me. Is there any way we can edit the configurations on the app?

samantha_lynn
Esteemed Contributor III

The app won't stay logged in indefinitely, so you will need to log in occasionally. There is unfortunately no way to adjust how long the app uses a single login.

GTM-P2G8KFN