04-27-2018 04:48 PM
04-27-2018 07:03 PM
Hi Carl,
The screenshots I sent were displaying NG, but the process should still be the same.
If you change the key, then press save, what happens?
Happy to assist,
05-02-2018 03:49 PM
When you say you "restarted the AP" after making the key change, did you push out a configuration update to the AP as well? It will need to be updated before it knows about your new key. Also, I don't see a picture either, could you try re-posting it?
04-27-2018 07:03 PM
Hi Carl,
The screenshots I sent were displaying NG, but the process should still be the same.
If you change the key, then press save, what happens?
Happy to assist,
04-27-2018 06:55 PM
Hi Carl,
For some reason I couldn't see the image,
However, when you change the Key, be sure to press the Save Button in the bottom right before leaving the page.
Next, you'll want to go to the 'Deploy Policy' Tab and select any of the APs that apply to this policy, and click Upload in the bottom right.
I would recommend trying a complete config update first.
Happy to help,
David Souri
04-27-2018 06:47 PM