Extreme Networks

elidhoward22 · ‎02-16-2019

How to update AP170 and Broadcast with existing SSID

samantha_lynn · ‎02-18-2019

Thanks for letting me know. I've emailed you directly with some firmware files, we'll want to update before the AP will work with the HiveManager. This guide will walk you through how to update the AP via their Web UI: https://thehivecommunity.aerohive.com/s/article/Upgrading-AP-firmware-via-web-UI

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samantha_lynn · ‎02-20-2019

Thank you for letting me know. We'll want to open a case for this issue, I've emailed you directly with our options for opening a case from here. Please let me know if I can clarify anything or help with anything else.

elidhoward22 · ‎02-20-2019

Running the command shows nothing. Checking the interface settings, both radios are turned on and show the SSID config I have made. When I assign network policy it says applied successfully but never works.

samantha_lynn · ‎02-19-2019

If you SSH in to the AP, which you can do from the HiveManager by going to Monitor> Checking the box next to the AP> Actions> Advanced> CLI Access, and run the command "Show SSID", do you see the SSIDs you have configured? Also can you go to Monitor> Click on the hostname of the device> Interface settings (left hand side menu)> and confirm that one or both of the wifi radios are on and have the SSIDs toggled on?

elidhoward22 · ‎02-18-2019

All updates have been done. I have loaded my config from HiveManager now. It still will not broadcast the SSID I have given it?

elidhoward22 · ‎02-18-2019

Great thank you!