I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

[dave_badgley]

I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

[samantha_lynn]

Thank you for letting us know, that device should be free to add to your device inventory now. Please let me know if you have any further issues with that device.

[d_hsieh]

Hello, I'm getting the same message when adding AP230 with S/N 02301509220857.

It would be nice if someone can clear the S/N.

[samantha_lynn]

Hi Gressya, for a fastpath switch you'll need to open a support case to have the old record removed, I can only help with HiveOS devices.

[greyes]

A stake record of the device was found in the redirector. same error with my switch: 22081811230850

[samantha_lynn]

Hello, that AP should be free to add to your HiveManager now. Please let me know if I can help with anything else.