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I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.

dave_badgley
New Contributor
I am getting this message when I try to add a AP130 to the HiveManager for S/N 01301602291717 "A stake record of the device was found in the redirector." Can somebody from Aerohive clear this serial number so that I can use this AP.
31 REPLIES 31

northbrain
New Contributor

Same problem here: 02301607111455

samantha_lynn
Esteemed Contributor III

Myhive.aerohive.com is for HiveManager Classic, you'll want to go to extremecloudiq.com to reach your Extreme Cloud IQ instance.

rafaelamounier
New Contributor

Good Night Sam.

Again I added Ap 122 to my account at extreme IQ but it does not appear to configure the networks. I don't know if I'm doing something wrong.

I try to enter the site https://myhive-auth.aerohive.com/cas/login?service=https%3A%2F%2Fredirector.aerohive.com%3A443%2Fstaging%2FtopMenu.action%3Foperation%3DssAdmin

but I don't have access.

If you can help me ....

 

thanks in advance.

 

samantha_lynn
Esteemed Contributor III

Thank you for letting me know. That is odd behavior but I went ahead and cleaned the serial number again, could you try adding it one more time?

liv
New Contributor

It worked great! Thank you very much! šŸ™‚

GTM-P2G8KFN