I am trying to add an AP to Hivemanager, but get this error: 02301509161252A stake record of the device was found in the redirector.

[las]

I am trying to add an AP to Hivemanager, but get this error: 02301509161252A stake record of the device was found in the redirector.

[Meneses1180]

Sam, I need the last help.

Do you know the default administrator user and password for those types of equipment?

Kindly Regards

[Meneses1180]

Hi Sam, Thanks for your help.

I was checking the equipment inventory of my client, and I have a few issues. 

• 20261312060098 The device appears to be in use by another VIQ. (Aerohive SR2124P)
• 20241304070130 The device is not supported. (Aerohive SR2024)
• 21241306030062 Device already onboarded (Aerohive SR2124P)

I really appreciate it if you will help me.

Regards

[SamPirok · Accepted solution]

Hi Meneses, that device should be free to add to your inventory now. Please let me know if you have any further issues adding this switch to your inventory. 

[Meneses1180]

I have a similar problem but with a Switch SR2124P

The following devices failed:

• 21241306030062A stake record of the device was found in the redirector.

Could you, please, give me a hand?

[las]

It worked now. Thank you for your fast response 🙂