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I am trying to add an AP to Hivemanager, but get this error: 02301509161252A stake record of the device was found in the redirector.

I am trying to add an AP to Hivemanager, but get this error: 02301509161252A stake record of the device was found in the redirector.

las
New Contributor
I am trying to add an AP to Hivemanager, but get this error: 02301509161252A stake record of the device was found in the redirector.
1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hi Meneses, that device should be free to add to your inventory now. Please let me know if you have any further issues adding this switch to your inventory. 

View solution in original post

30 REPLIES 30

Asbjørn
New Contributor

Excellent! Thanks @Sam Pirok !

ironzed
New Contributor

Perfect d529310cc1244bf88595d0c4e08a3df1_1f60e.png , thank you @Sam Pirok 

SamPirok
Community Manager Community Manager
Community Manager

Hi @ironzed and @Asbjørn, thanks for reaching out, those devices should be free to add to your inventory now. Please let me know if I can help with anything else. 

Asbjørn
New Contributor

Hello Sam,

I have the same stake record issue with an AP 121. It has been retired and deleted from the old tenant and I’m trying to reuse it at a non-profit organization. Could you unlock SN: 12114031502149 please?

Thank you.

ironzed
New Contributor

Hi Sam,
I just bought an AP230 with this serial number: 02301403250224
Please can you unlock it for meto add it to my account.
Thanks you

GTM-P2G8KFN