This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I bought a second hand AP121. I cant add it to my Hive Manager Envirnmont. Error states it's still in use by previous owner. I hard reset the AP but still no go. Plz help

I bought a second hand AP121. I cant add it to my Hive Manager Envirnmont. Error states it's still in use by previous owner. I hard reset the AP but still no go. Plz help

j_weijs
New Contributor

‎09-24-2019 04:16 PM

I bought a second hand AP121. I cant add it to my Hive Manager Envirnmont. Error states it's still in use by previous owner. I hard reset the AP but still no go. Plz help

0 Kudos
11 REPLIES 11

j_weijs
New Contributor

‎09-24-2019 06:12 PM

Thx, got it

0 Kudos

samantha_lynn
Esteemed Contributor III

‎09-24-2019 06:11 PM

Certainly, I've emailed you the firmware file you'll need and I've submitted the request to have your Organization name changed. I'll let you know as soon as I hear that has been completed.

0 Kudos

j_weijs
New Contributor

‎09-24-2019 05:57 PM

Hi Sam,

Of course. The VHM name = VHM-LWKFVZBG.
Picture included.

I ve another question.
I’m trying to upgrade firmware but receive an error: Device Update Failed. Something about “unable to save image in flash memory” can you help me out by directing me to the AP141-6.5r12.img file?
Once again I’m in your debt.

Joost

Verzonden vanuit Mail<> voor Windows 10
0 Kudos

samantha_lynn
Esteemed Contributor III

‎09-24-2019 05:50 PM

I'm sorry but that picture didn't come through, could you try emailing it to me instead?

0 Kudos
GTM-P2G8KFN