I bought a second hand AP121. I cant add it to my Hive Manager Envirnmont. Error states it's still in use by previous owner. I hard reset the AP but still no go. Plz help

[j_weijs]

I bought a second hand AP121. I cant add it to my Hive Manager Envirnmont. Error states it's still in use by previous owner. I hard reset the AP but still no go. Plz help

[j_weijs]

New problem: AP does no firmware upgrade. Where can i find the imagefiles so i can do a manual firmware upgrade to 6.5-r12 on my AP121?

[j_weijs]

That would be great. VHM info included
[cid:image002.png@01D5730D.2D2D72E0]

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[samantha_lynn]

I can certainly submit the request to change your organization name, but it's likely going to be a few days before I hear back, just to let you know. Could you tell me your VHM ID (Silhouette icon in top right corner> Global Settings> VHM Management)? If you'd rather share that with me directly, feel free to send it by email.

[j_weijs]

Thx it worked. Is there any chance you can change my Organization name in Aerohive manager from “test” to “ThuisWifi”?
That would make you my new best friend ?

Thx,

Joost



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[samantha_lynn]

Thank you very much for that picture, the AP should be free to add now.