Extreme Networks

lthomas · ‎08-20-2018

I have 2AP150w that won't boot past amber light.

samantha_lynn · ‎08-20-2018

The fact that you can't run any commands on the AP kind of limits any tips I could give you to start looking in to this. That also speaks to a deeper issue that might need an RMA, but before that we would need to open an ATAC case and troubleshoot with you.

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samantha_lynn · ‎08-20-2018

In Hive Community you'll want to go to Cases in your tool bar at the top of the page> Open Cases> Open a Case.

lthomas · ‎08-20-2018

never opened an ATAC case. where do i go to do this?

samantha_lynn · ‎08-20-2018

The fact that you can't run any commands on the AP kind of limits any tips I could give you to start looking in to this. That also speaks to a deeper issue that might need an RMA, but before that we would need to open an ATAC case and troubleshoot with you.

lthomas · ‎08-20-2018

no I have not yet. was hoping someone might have seen similar behavior and offer some tips to try