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I have received a new AP122 but it is faulty and requires replacing. How do I arrange this. Based in Northern Ireland.

I have received a new AP122 but it is faulty and requires replacing. How do I arrange this. Based in Northern Ireland.

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martin_allison
New Contributor

‎10-05-2018 02:07 PM

I have received a new AP122 but it is faulty and requires replacing. How do I arrange this. Based in Northern Ireland.
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samantha_lynn
Esteemed Contributor III

‎10-05-2018 06:03 PM

If you have purchased support, you'd want to open a case with technical support and request an RMA. If you don't have support, please email me at communityhelp@aerohive.com with the symptoms you are seeing and the troubleshooting steps you've taken so far, and we'll see what we can do.

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samantha_lynn
Esteemed Contributor III

‎10-05-2018 06:03 PM

If you have purchased support, you'd want to open a case with technical support and request an RMA. If you don't have support, please email me at communityhelp@aerohive.com with the symptoms you are seeing and the troubleshooting steps you've taken so far, and we'll see what we can do.

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GTM-P2G8KFN