I'm working with some ap121's & need to update to 6.5r8a Where can I get this? thanks ed

[ebayjunk]

I'm working with some ap121's & need to update to 6.5r8a Where can I get this? thanks ed

[samantha_lynn]

Thank you for that screen shot, that does explain things. You need to be on HiveOS version 6.5r3 or higher to use the device with HiveManager. I've emailed you directly with the firmware you 'll need to get these devices updated to where they can work with the HiveManager platform you are using.

This guide will walk you through how to update the firmware via the Web UI of the AP until we can use the HiveManager for this- https://thehivecommunity.aerohive.com/s/article/Upgrading-AP-firmware-via-web-UI

[ebayjunk]

I turned off windows firewall.

[samantha_lynn]

When you hover over the Device Update Failed message, what are the details of the failure? Also, could you confirm you are allowing TCP 22 and 443 on any firewalls or content filters?

[ebayjunk]

I setup  HiveManager to update the firmware to the latest for the 121's but I keep getting  

Device Update failed