cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch?

I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch?

AnonymousM
Valued Contributor II
I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch?
2 REPLIES 2

bruce_stahlin
Contributor III

If you have cli access try:

!

application stop hive agent

!

application start hive agent

!

show hivemanger status

!

samantha_lynn
Esteemed Contributor III

Thanks for reaching out, I've emailed you directly with information on how you can get case creation access in Hive Community, please let me know if I can clarify anything.

GTM-P2G8KFN