I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch?

[AnonymousM]

I received a free SR2208P. I connected it to the Hivemanager, but has lost connection with the Redirector and won't connect to the Hivemanager. I am unable to open a case. What can be done to get support assistance and reconnect the switch?

[bruce_stahlin]

If you have cli access try:

!

application stop hive agent

!

application start hive agent

!

show hivemanger status

!

[samantha_lynn]

Thanks for reaching out, I've emailed you directly with information on how you can get case creation access in Hive Community, please let me know if I can clarify anything.