07-22-2019 07:02 PM
Dear All appreciate your help
I am always seeing the below in the alarms in Hive Manager (VHM version 12.8.2.2-NGVASEP18)
"Failed to join domain: A domain controller could not be found" and "wifi0: A high interference alert was raised."
any clue about how to solve such issues?
Thanks,
07-24-2019 12:54 PM
Hi Sam,
No i am not using Radius and thanks for sharing the link
07-23-2019 12:56 PM
Those are going to be two separate issues. For the first alert, are you using Radius? If so, is the Radius up and functioning? For the second alert, this guide will walk you through how to diagnose and troubleshoot interference on your network: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG
If you'd like to send tech data to me at communityhelp@aerohive.com, I can check the interference levels for you and let you know some recommended troubleshooting steps to resolve the interference. These guides review how to get tech data, either from the GUI or the CLI of the AP:
HiveManager-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager
Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI