cancel
Showing results for 
Search instead for 
Did you mean: 

Number of devices failed to add: 1 Unable to add serial number "[REDACTED]": The serial number belong to another VHM in Redirector.

Number of devices failed to add: 1 Unable to add serial number "[REDACTED]": The serial number belong to another VHM in Redirector.

cphillips
New Contributor

An AP230 I have gives the above message. We had a lab VHM that it might have been registered to, but it is no longer licensed so I cant see if it's there. Is there another way to get this serial removed from whichever VHM it is associated with?

1 ACCEPTED SOLUTION

dsouri
Contributor III

Hello Cameron,

 

All done, please try again.

 

David Souri

HiveCommunity Moderator

View solution in original post

2 REPLIES 2

cphillips
New Contributor
David,

Thanks for the help, looks like we’re all set!

Thanks,
Cameron Phillips
Operations Engineer
Novacoast, Inc.
800.949.9933 x4804

dsouri
Contributor III

Hello Cameron,

 

All done, please try again.

 

David Souri

HiveCommunity Moderator

GTM-P2G8KFN