QoS for Microsoft Teams and Skype for Business

[jakub_sochacki]

Hi,

I am wondering how I should go about configuring QoS on my WiFi.

I would like to ensure that video/audio calls through Skype for Business and Microsoft Teams get the priority treatment. How do I do it best? Do I use a Classifier Map? Enterprise Voice?

We are using AP121, AP250 and AP330 across 4 sites. We are on HiveManager NG.

The ports used by Microsoft Teams are:

50,000–50,019 - TCP/UDP - Audio

50,020–50,039 - TCP/UDP- Video

50,040–50,059 - TCP/UDPApplication/Desktop Sharing

https://docs.microsoft.com/en-us/microsoftteams/qos-in-teams

I think these are the same ports as SfB.

I tried adding Teams Video as application, added all the ports, but unfortunately when I make a test call, I don't see this traffic being classified under the Application I created.

I suspect it falls under UDP application instead, but I can't find a way to see how Aerohive defines the applications.

Any help appreciated 🙂

Cheers,

Jakub

[samantha_lynn]

Giving the video traffic priority via the QoS settings would not stop the rest of your traffic from going through, it would just make sure the video traffic was given more weight (faster processing) when it is present. When video traffic is not present, this priority would not be in effect at all.

[jakub_sochacki]

But that user profile / SSID is also used for everything else, SMB transfer, browsing web and so on. We don't use a special SSID for making calls.

[samantha_lynn]

The easiest way to do this would be to go in to the User Profile of the SSID you are connecting with when sending video/audio calls> Open QoS Settings and give Video/VOIP traffic priority.