Some of my users cannot authenticate with their PPSK (even with mine) on their laptop. I remarked that most of them are using a Mac OS 10.14. When I used their PPSK, it works for me, I use a Mac OS 10.13. Is there an incompatibility with Apple's new
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
‎08-16-2019 01:10 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
‎08-29-2019 01:38 PM
Unfortunately I do not have another Mac address. My users come here just for a week.
When I will have the same problem, I will send you the techdata.
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
‎08-29-2019 12:52 PM
Thank you for that tech data, unfortunately there is no mention of 3436:3b83:01e4 in that data. We'd need to pull the tech data directly after the issue occurs, otherwise we likely won't see the even in the buffered log. Unless there is a different MAC address I should be looking for in this data?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
‎08-29-2019 06:22 AM
Sorry, I sent the techData now.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
‎08-28-2019 01:01 PM
Hi Marie, I'm sorry but I still don't have any tech data from you. Could you try resending it to communityhelp@aerohive.com?
