SR2348 switches. I have 4 of them that are apparently not connecting to Hivemanager but are still working. I've tried rebooting them to see if they'll connect again but that doesn't help. What else can I do to get these to show green again?

[nsimons]

SR2348 switches. I have 4 of them that are apparently not connecting to Hivemanager but are still working. I've tried rebooting them to see if they'll connect again but that doesn't help. What else can I do to get these to show green again?

[samantha_lynn]

Can you confirm the time is correct on the switch? And that we are allowing outbound traffic via port HTTPS 443?

[samantha_lynn]

Could you try admin/Aerohive1 instead? Or a blank password entry if the switch is still in default mode.

[nsimons]

I got into Hivemanager status and see that "Connect Failed."

So I try to manually set the address to cloud-va.aerohive.com and the switch attempts to connect to the redirector and then gives me "connect failed" again.

[nsimons]

Any idea what default CLI login would be? I've tried admin/aerohive and admin/aerohive1 and neither work. I haven't had to CLI into some of these switches before.

[samantha_lynn]

Some Hiveagent version work with hivemanager, some with hiveagent. If show hivemanager status works, that's the command you need for your devices.