09-06-2018 02:22 PM
Solved! Go to Solution.
09-06-2018 02:53 PM
This indicates you have Radio Frequency interference on your network. The following guide will help you troubleshoot this, depending on what HiveManager platform you are using.
HiveManager Classic (myhive.aerohive.com)- https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-Troubleshooting
HiveManager (formerly NG, cloud.aerohive.com)- https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG
12-20-2019 01:41 PM
We are also getting this alert also and we are running 10.0r7a.
08-05-2019 12:40 PM
Would you be able to send tech data from the AP so we can check the interference levels for you? If you'd like to email the tech data directly to me, my email is communityhelp@aerohive.com. Below are some guides reviewing how to get tech data, depending on your HiveManager Platform.
HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic
HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager
Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI
This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using
08-02-2019 06:19 PM
We are also getting this alert also as soon as we updated to 8.2r5
05-22-2019 12:21 PM
If you can send me tech data from an AP reporting that alarm, I can check to see if you actually have any interference in your network, or if the HiveOS version is causing false reporting. Below are some guides reviewing how to get tech data, depending on your HiveManager Platform.
HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic
HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager
Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI
This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using