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the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve

lbeem
New Contributor
the error is wifi0: A high interference alert was raised. what does this mean and how do I resolve
1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

This indicates you have Radio Frequency interference on your network. The following guide will help you troubleshoot this, depending on what HiveManager platform you are using.

 

HiveManager Classic (myhive.aerohive.com)- https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-Troubleshooting

 

HiveManager (formerly NG, cloud.aerohive.com)- https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG

View solution in original post

14 REPLIES 14

mnguyen
New Contributor

We are also getting this alert also and we are running 10.0r7a.

samantha_lynn
Esteemed Contributor III

Would you be able to send tech data from the AP so we can check the interference levels for you? If you'd like to email the tech data directly to me, my email is communityhelp@aerohive.com. Below are some guides reviewing how to get tech data, depending on your HiveManager Platform.

 

HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic 

HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager 

Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI  

 

This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using

jgraham
New Contributor III

We are also getting this alert also as soon as we updated to 8.2r5

samantha_lynn
Esteemed Contributor III

If you can send me tech data from an AP reporting that alarm, I can check to see if you actually have any interference in your network, or if the HiveOS version is causing false reporting. Below are some guides reviewing how to get tech data, depending on your HiveManager Platform.

 

HiveManager Classic-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-Classic 

HiveManager NG-https://thehivecommunity.aerohive.com/s/article/How-to-download-tech-data-in-HiveManager 

Device CLI-https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI  

 

This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using

GTM-P2G8KFN