trying to add a second hand ap230 for testing/training to a connect account. I get error code stating the AP is aleady tied to another vendor. AP serial number is : 92301403270534 .

[thelewis7878]

trying to add a second hand ap230 for testing/training to a connect account. I get error code stating the AP is aleady tied to another vendor. AP serial number is : 92301403270534 .

[samantha_lynn]

Thanks for confirming that for me, that device should be free to add to your HiveManager now. Please let me know if you have any further issues adding the device to your inventory.

[thelewis7878]

Hello Sam, yes there was a typo , the serial number is supposed to be a 0 not a 9 for the first letter! Thank you​

[samantha_lynn]

Could you confirm that serial number for me? Is the first digit supposed to be 0 by chance?