Updating Licenses
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‎06-29-2022 09:03 AM
My Legacy entitlement keys expired this week. I do have current entitlements for my account after linking to the extreme portal. My question is how do I get those to be active? Under my license information I am showing 46 available, but 0 devices and 0 activated. I am no longer receiving any error message about not having licenses, but I'm curious why my license information still shows 0 devices and 0 activated, yet 46 available. Thank you.
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‎06-30-2022 05:45 PM
All 43 are managed.
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‎06-30-2022 04:25 PM
It could take more time but I am curious if those other 4 are managed? You can check this by adding 'Managed' in the column picker on the Managed > Devices page.
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‎06-30-2022 03:01 PM
I linked my account on Tuesday. I just checked and 39 out of 43 on one license have activated and 3 out of 3 on the other license have activated. I'm not sure why the other 4 haven't... maybe will take another day?
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‎06-30-2022 02:07 PM
The licensing can take up to 24 hours to update after linking. How long ago did you link your portal account?
